Made to measure mirrors
Cheapest UK price guaranteed
UK delivery within 5 days
Only Pilkington® 6mm mirror used
Multiple orders taken
Reduced delivery charge for larger orders
Order securely online

Mirror Fit: Made to measure mirrors - London, UK
Returns policy

Returns address:

Sumner Mirrors and Glass Limited
Unit 38, Jaggard Way
Wandsworth
London
SW12 8SG

For your protection, we recommend that you use a recorded-delivery service when returning goods to Mirrorfit/Sumner Mirrors and Glass Limited.

Returning Undamaged or Non-Defective Goods.

IMPORTANT

As all mirrors are made to order, unless the product is defective, you will not be able to return any product.

We can only accept the return of items if they are faulty or were supplied in error.

PLEASE NOTE

That, unless the product is defective, you will not be able to return any product that is not in its original packaging, i.e. unopened and with any seals or shrink-wrapping intact. Please also be aware that you
shall be responsible for any return delivery charges, and the risk of loss or damage to the goods that you are returning until they have been received by us. For your protection, we recommend that you use a recorded-delivery service when returning goods to Mirrorfit/Sumner Mirrors and Glass Limited.

We can only refund delivery charges or accept the return of opened items if they are faulty or were supplied in error. Where we collect an item from you, we reserve the right to recover the costs of collection from you.

Returning Damaged, Defective or Incorrect Goods.

Damaged Goods

If you have taken delivery of a package and it or the contents have been damaged in transit, you can return the item(s) to us within 7 working days of receipt for exchange.

Faulty Goods

You have the right to return any faulty goods within 14 days. Please keep all the warranty information that accompanies your item as this may be needed. Or you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you.

Incorrect Goods

If you discover that we've sent you the incorrect goods, you can contact our office on the following numbers: 020 8675 8584 24hrs or 020 8675 3891 8.00-4.00 or by email info@sumnermirrorsandglass.com or in writing at Unit38 Jaggard Way, Wandsworth Common, London, SW12 8SG. We will quickly replace them with the goods you ordered, subject to stock availability. Inbound and outbound calls may be recorded for quality monitoring and training purposes.

PLEASE NOTE

In the event of us sending you a replacement for any damaged, defective or incorrect goods, you must return the original goods to us within 14 days of the delivery of the replacement. Provided you return the goods to us within 14 days, you will have nothing more to pay. However, if for any reason you do not return the original item to us by the end of the 14 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.

This returns policy does not affect Your statutory rights.

In this section

Need advice?

Please contact our 24hr advice line on 020 8675 8584 or enquire here.

Make enquiry

Mirrors are normally processed and dispatched within 5 days. All our mirrors are packaged safely and delivered to your door. We operate a nationwide service so where ever you are within the UK... we can get to you. Delivery excludes the Scottish Highlands and Islands and Northern Ireland.